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Refund/ Return Policy

  1. All orders which have been processed and delivered cannot be cancelled or altered.
  2. Products can be exchanged for a store credit provided they are returned within 5 days upon receiving the product.
  3. Items need to be sent to us via recorded delivery service with proof of posting.
  4. We cannot be held responsible for loss or items damaged send back to us.
  5. For all returns, the shipping cost will be borne by the buyer.
  6. The products must be in new and original condition.
  7. Returned items must be packed properly to prevent damaged in transit and please insure them if possible.
  8. Returned items must be unused, unworn, unwashed, unaltered, with all of the tags intact and in their original packaging together with any associated accessories and documentation.
  9. If the products has been used or damaged by the customer, there will not be any refund.
  10. Unfortunately we do not refund for change of mind.
  11. Baby A Global Enterprise reserves the right for final decision.
  12. Baby A Global Enterprise reserves the right to alter this policy at any time.